Privacy Policy
Still Working Always Working, LLC
Effective date: November 8, 2026
This Privacy Policy explains what information Still Working Always Working, LLC ("SWAW," "we," "us") collects, how we use it, and the choices you have. By using our website, buying our products, or contacting us, you agree to this policy.
1. Information We Collect
We collect information you give us directly:
- Your name
- Your phone number
- Your email address
- Information you share in messages, calls, intake forms, and emails, such as your goals and the service you are asking about
When you buy a book or a plan, payment is processed by the platform that sells it, such as Amazon or Gumroad. We do not receive or store your full payment card number.
When you visit our website, basic technical information may be collected automatically, such as your browser type and the pages you view. This draft website does not run advertising trackers.
2. How We Use Your Information
- To reply to your messages, calls, and questions
- To deliver the products and services you asked for, including custom plans and business build services
- To send follow-up messages about your inquiry, your plan, or your project
- To send email updates you signed up for, such as new books and offers
- To keep records of consent for calls, texts, and emails
- To run and improve our business
3. Text Messaging (SMS) Policy
This section explains how we handle phone numbers and text messages.
How consent is obtained. We only send text messages to people who have given consent in one of these ways:
- Inbound call: you called our business phone number, and texting is used to return or follow up on that call about your inquiry.
- Verbal consent: during a phone call, we tell you we may text you about your inquiry and you agree. Our inbound call consent script is posted on this website.
- Web form: you entered your phone number in a form on our website or a platform we use and agreed to be contacted by text.
What we text about. Replies and follow-ups about your inquiry, appointment and scheduling messages, plan check-ins, and project updates. If you signed up for offers by text, we may also send those offers.
No sharing for marketing. Mobile phone numbers and SMS consent are not shared with third parties or affiliates for their marketing or promotional purposes. Your number is used by us to message you, and by the messaging providers that deliver the texts for us.
Frequency. Message frequency varies. It depends on your inquiry and the conversation.
Rates. Message and data rates may apply, based on your mobile carrier plan.
Opt out. Reply STOP to any text from us to stop receiving texts. Reply HELP for help, or contact us at swaw1003@gmail.com or (845) 422-3145.
First message. Our first text message identifies our business and includes opt-out instructions.
4. How We Share Information
We do not sell your personal information. We share information only as needed to run the business:
- With service providers that help us operate, such as email, phone, messaging, payment, and storefront platforms. They may use your information only to provide their service to us.
- When required by law, a court order, or a valid legal request.
- To protect our rights, our customers, or the public, when reasonably necessary.
As stated above, phone numbers and text message consent are never shared with third parties for their own marketing.
5. How Long We Keep Information
We keep your information for as long as we need it to serve you, keep consent and business records, and meet legal requirements. You may ask us to delete your information, and we will do so unless we must keep it by law.
6. Your Choices
- Reply STOP to opt out of texts at any time.
- Use the unsubscribe link in any marketing email to opt out of emails.
- Email us to ask what information we have about you, to correct it, or to delete it.
7. Security
We use reasonable steps to protect your information. No system is perfect, and we cannot guarantee absolute security.
8. Children
Our products and services are for adults. We do not knowingly collect information from children under 13. If you believe a child gave us information, contact us and we will delete it.
9. Changes to This Policy
We may update this policy. The new version will be posted on this page with a new effective date.
10. Contact Us
Still Working Always Working, LLC
702 Nyack Plaza, Nyack, NY 10960
Email: swaw1003@gmail.com
Brands: tassym89@gmail.com
Phone: (845) 422-3145